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Frequently Asked Questions

How do I send my selfie or reference images?

Submitting your photos is simple! Every Etsy listing provides a built-in option for you to upload up to 10 files directly when placing your order.

If you experience any difficulties uploading your photos, please check to ensure that the file sizes are not too large, as this is a common cause for upload errors. If you continue to have trouble, please don't worry—you can easily send your images directly to me as attachments through Etsy's messaging system. Simply send me a message and attach your files there.

How long will it take to complete my custom graphic?

Typically, I deliver the initial design within 1-3 days. More complex packages or revisions may take a bit longer, and I’ll keep you updated throughout the process.

Can I request specific styles or themes?

Absolutely! Just let me know your preferences, and I’ll tailor the design accordingly. Feel free to share reference images or descriptions for the best results.

What file types will I receive?

Upon completion of your custom graphic, you will receive a comprehensive custom mock-up catalog. This catalog is designed to give you an exciting visual representation of how your unique artwork will appear on various merchandise items, helping you envision future possibilities.

Regarding the custom graphic files themselves, your purchase grants you a non-transferable, non-exclusive license for personal use only. We structure our Etsy listings for personal use to allow us to offer you the best possible price. This license permits you to use the provided web-size files for your own personal digital projects, such as digital displays or non-monetized social media use. Please note that this download includes web-resolution files only.

Can I get my custom graphic printed onto other merchandise?

Yes, absolutely! Your custom graphic is designed to be versatile and can be applied to a wide range of other merchandise. To ensure the highest possible print quality for any future physical merchandise, your print-ready, high-resolution graphic file is securely stored on our end. You will not directly receive this high-resolution file. When you're ready to bring your custom graphic to life on apparel, home decor, or other merchandise, simply provide us with the assigned graphic number found in your custom mock-up catalog and specify the item you wish to have customized. We'll handle the rest to ensure a premium print result every time.

Can I request revisions?

Absolutely — I want you to love your design! The first three revisions are free. For additional changes, please purchase the "Revision" listing (each extra revision is $15). Message me via Etsy Conversations before buying so we can confirm availability and details.

Can I see what my graphic will look like on merch?

Yes — I’ll create a free custom catalog mockup just for you, showing your design on the specific items you want to preview plus popular options like mugs, tees, hats, and more. It’s a fun way to see your vision come to life before you print.

What if I want sparkles, rhinestones, fringes, or iron-ons?

Choose the Glitz-N-GLAM package for rhinestones, beads, and shiny crystals — I’ll design it rhinestone-ready and glam it up! I’ll also tailor designs for fringes or iron-on transfers, spend time sourcing the perfect rhinestones, beads, and iron-ons for your project, and cut any fringes by hand for a custom finish. Please note these embellishment-ready designs are crafted by hand, so they may not be machine-perfect (I always do my best for a polished result). Feel free to send photos or inspiration so I can match your vision.

Can I use the graphic for my business products?

Yes! I offer commercial-use options — message me first so we can agree on licensing terms.

Can you edit my selfie or photo?

Yes! I can edit as much as you like — smooth or flawless skin, brighter animated-style eyes, added volume or texture to your hair, or even a completely new hairstyle. Tell me what you have in mind and I’ll bring your vision to life — the possibilities are endless!